Shipping policy
Every piece is made to order and dispatched within 7 working days.
India: free shipping with major courier services. Delivery takes 2 to 5 business days after dispatch.
International: we ship worldwide. Shipping is a flat fee of ₹500 (approx. 6 USD) to the USA and ₹400 (approx. 5 USD) to all other countries, shown at checkout before you pay. Delivery takes 10 to 15 business days after dispatch, by ShiprocketX or India Post, whichever is available. If your country charges import duty or taxes, the recipient pays them, usually to the courier on delivery.
Delivery Time
Q: When will I get my package?
Within India: 2 to 5 business days after dispatch.
International: 10 to 15 business days after dispatch.
Tracking details are sent by email or WhatsApp as soon as your order ships. You can follow your order from the order status link in that email, or contact us and we'll help you with your package information.
Re-Shipping Charges & Customs Duties
Our shipping partners will make 2-3 attempts to deliver your package. If they are unable to deliver, the package will be returned to us. We may have to charge a shipping fee to re-ship the order to you. Customs regulations vary by country. If there is a customs duty being charged by your destination country, the person in the Ship To address will be responsible for the customs duty which is usually payable to the courier company.
Undeliverable Locations
In a rare event that our shipping partners do not service a location for a booked order, we will contact you to arrange for an alternate delivery address / method. If we cannot resolve the issue, we will refund the entire order amount as per our Refund Policy.
Lost Shipments, Missing Tracking Information
All our shipments are sent with tracking information. Please make sure to note the latest tracking updates. If you do not receive tracking updates or if your shipment never reaches you even after you have received tracking updates, please inform us immediately, latest within 3 business days. We cannot assume responsibility for lost shipments but we will handle timely escalation with the shipping partner to the best of our ability to resolve the matter for you. If we cannot resolve the issue, we unfortunately will not be able to offer any compensation for the same.